What is your NCSA story? How did you start working here?
My NCSA story is a little unique (many have heard it before) and I feel more fortunate to be working at NCSA than anyone. I interviewed with Joseph more than 5 years ago and was ecstatic when I received a second call letting me know I was hired as an intern. I started shortly thereafter and for the first few weeks, Joseph referred to me as “Brian.” I was just happy to be here so I did not correct him until he started writing my name down as “Brian” on real documents. Months later, after he had decided he wanted to keep me around for a little while at least, he let me know that he had in fact intended to hire another candidate named “Brian” and that he had called me by mistake. Lucky for me.
What were you hired to do? What is your current position?
I was hired as an “intern” which equated to the first Recruiting Coordinator. I was lucky enough to do some work in a number of departments which gave me an appreciation for everyone’s role. Currently I am the Marketing Director.
What lead you to the position you are in now?
After working as an intern, I was hired to become a full time Recruiting Coordinator, eventually became a “Senior Recruiting Coordinator” and oversaw that department for more than a year before I spent some time as a full time Scout.
How long did it take for you to reach your current position?
More than 3 years.
What was the biggest challenge or frustration along the way?
Dealing with the natural growing pains that every small organization experiences. Since I started when NCSA was much smaller, I had absolutely no idea where I would be in 5 years let alone 5 months. There was no career path and we had never even enrolled 100 families in a month over the phone. That uncertainty was hard to cope with at times, but a belief in the potential and future of NCSA kept me focused on being productive at whatever role I was in.
What do you think was most integral in your success up to this point?
Belief that we were / are going to be a great and remarkable organization and the ability to be involved at a young stage presented an opportunity that I used as motivation to work hard and build my personal brand with NCSA.
Did you have any mentors throughout your career?
Yes, several. Most importantly would be Joseph Curtis who not only hired me but encouraged, supported and advised me for the last 5 years professionally and personally.
What is your why? Why do you work here?
Aside from giving back, I work here for three reasons:
1) I love the people that I work with (even though I get frustrated at times) and I believe that is critical to a culture. I can’t imagine going to work each day with people I don’t enjoy or respect.
2) I love what we do. We get to help people realize their goals while also working in sports. I also appreciate the ability to learn about many aspects of business while being a part of the growth. It has been personally fulfilling and professionally stimulating.
3) I love the opportunities. There are not many places where I would be given the ability to speak directly with the CEO, VP of Sales and Marketing and COO of a company and have my voice be heard. With our growth and culture, that possibility exists for many people and that should be exciting.
Any advice they would give to those trying to grow in the company?
I wish I had something groundbreaking but my advice happens to be fairly cliché. More than anything, work hard. Nothing can replace hard work regardless of how talented you are. If you want a normal 8:30-5:30 job with the ability to advance, NCSA might not be the best place. Secondly, have a good attitude. I constantly work on this and am by no means an expert – but I try to take the Standards of Excellence seriously and consciously work on my attitude every day. Lastly, know your role. While you may not LOVE every aspect of your day to day responsibilities, keep the big picture in mind. Whether you are cleaning the dishwasher or fixing the computers, know that being excellent at your job will help you advance regardless of what you want to do. Everyone has frustrations – I complain about the unbearable heat every day more than I should – but don’t let that get in the way of your success. Look for solutions and don’t exacerbate the issue by making that the conversation at lunch or on a break. Focus on your role with hard work and a good attitude while keeping one eye on the big picture by looking for ways that you can raise the bar and twist it. What’s the worst that can happen?