NCSA Leadership

Rick McDole, EVP of Customer Success

Northwestern University

I was a highly recruited prospect from Ohio, earning two All-State Awards and a three-star rating from Rivals.com. I had over 20 Division I offers and choose a full scholarship to play in the Big Ten at Northwestern University. Later, I attended Johns Hopkins University for my master’s degree in Finance and Business Administration. I’ve worked at NCSA for over 15 years. I was a part of the company’s original four customer service hires and helped to build the recruiting operations division to more than 250 employees.

Outside of work, I have a seven and five-year-old. They keep me pretty busy as both my kids are very active in youth sports.